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  1. Spaceful
  2. Shopper Support

Shopper Support

If you ordered from one of our merchants

COVID-19

  • Can I pick up my package at a Spaceful warehouse?
  • What should I do upon reception of my delivery?
  • Are deliveries contactless?

Shopper Support

  • Why did I get an email or a SMS from Spaceful?
  • What are your Shopper Support hours?

Delivery Issues

  • My package was damaged during delivery
  • My package was stolen
  • I can't find my package
  • I was supposed to receive my package within three hours, but I'm still waiting. Where is it?
  • What measures are you taking to prevent package theft?

Delivery

  • What happens if I can't receive my package in person?
  • Can I change the delivery date?
  • Can I change the scheduled delivery time?
  • Can I change the delivery address of my order?

About Spaceful

  • Who is Spaceful?
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