Skip to main content
Submit a request
If you ordered from one of our merchants
Can I pick up my package at a Spaceful warehouse?
What should I do upon reception of my delivery?
Are deliveries contactless?
Why did I get an email or a SMS from Spaceful?
What are your Shopper Support hours?
My package was damaged during delivery
My package was stolen
I can't find my package
I was supposed to receive my package within three hours, but I'm still waiting. Where is it?
What measures are you taking to prevent package theft?
What happens if I can't receive my package in person?
Can I change the delivery date?
Can I change the scheduled delivery time?
Can I change the delivery address of my order?
Who is Spaceful?